1. Greet Each Customer With A Smile And A Friendly Greeting.
2. Beat The Customer To The Seat And Present A Menu With A Complete Setting Of Silverware.
3. Suggestive Sell Extra Items As The Customer Places Their Order.
4. Write Out The Guest Check And Price Each Item.
5. Call In Order In A Loud, Clear Voice.
6. Wait, Watch, And Listen For Call Back.
7. Anticipate Your Customers Needs.
8. Deliver Hot Food Promptly.
9. Follow Through, Prebus, Suggest
10. Collect Payment At Register And Thank Each Customer For Eating At The Waffle House.
Sunday, January 3, 2010
Saturday, January 2, 2010
A Waffle House Manager
I have been a Unit manager at a Waffle House almost four years. I worked for them as a Cook for many years before that. I started washing dishes on weekend nights when I was 16 years old in Georgia the home of Waffle House. Something about that place I could never leave, I studied the manuals like they were my bible. I could not stop myself, I found myself dreaming of Waffle House (Actually nightmares of burning eggs and so much food I just could not cook it all! I remember yelling in one of my dreams "I'm a cook, not a magician!")
I suppose you could say that I really love Waffle House! Well who doesn't? Where can you go and take the whole family and eat quality food and not spend a fortune? I don't know if a lot of people realise it or not but Waffle House serves very good quality foods especially when it come to their meats. I can put a T-Bone, Sirloin, Chop Steak, Chicken, or a Quarter on the grill to cook and if it is cooked properly it does not lose a noticeable amount of weight to fat.
Waffle House is open 365 days a year 24 hours a day! So all associates are usually like a big family. Well we spend Thanksgiving, Christmas, New years and our birthdays together every year. I have spent more holidays with my Waffle House family than I have my blood family.
Well I have just told a tiny fraction of my story. I have 25 years worth of it stored in my memory. I wonder how long it will take me to type it all? :)
I am just one person, there are so many more like me out there! I hope that somehow we can meet on this blogger and maybe share some stories and make new friends.
I suppose you could say that I really love Waffle House! Well who doesn't? Where can you go and take the whole family and eat quality food and not spend a fortune? I don't know if a lot of people realise it or not but Waffle House serves very good quality foods especially when it come to their meats. I can put a T-Bone, Sirloin, Chop Steak, Chicken, or a Quarter on the grill to cook and if it is cooked properly it does not lose a noticeable amount of weight to fat.
Waffle House is open 365 days a year 24 hours a day! So all associates are usually like a big family. Well we spend Thanksgiving, Christmas, New years and our birthdays together every year. I have spent more holidays with my Waffle House family than I have my blood family.
Well I have just told a tiny fraction of my story. I have 25 years worth of it stored in my memory. I wonder how long it will take me to type it all? :)
I am just one person, there are so many more like me out there! I hope that somehow we can meet on this blogger and maybe share some stories and make new friends.
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